This handbook will help you:
– to recruit better employees
– to supervise, motivate and train you employees to reach desired performance; and
– to discipline and dismiss employees should that be required
Applying the principles and methods contained herein will help you achieve sound human resource management practices which can result in increased productivity, reduced staff turnover, and satisfied employees and managers.
This publication should also prove useful to advisors, consultants and trainers working in the agricultural management field.
A video entitled ‘Managing People on Your Farm’ can be used in conjunction with this book and is available from Farm Management Canada.
Click here to order this resource on Amazon.
Table of contents
Chapter 1 – Why Bother Learning About Labour Management?
A case study that introduces the basic concepts of labour management.
Chapter 2 – Personnel Planning
Assessing your goals, labour needs, compensation package and working environment. Labour estimate worksheets with a case study illustrating their use.
Chapter 3 – Job Descriptions and Recruiting
Why creating job descriptions are worth the effort involved. Where to find job candidates. How to write an effective job ad.
Chapter 4 – Interviewing and Testing
Screening and interview questions, techniques and timetable. Purpose of testing. Testing tips. Checking references, making the selection, offering the job, and rejection letters.
Chapter 5- Orientation
Why a properly conducted orientation can boost performance and productivity. Code of behaviour and orientation handout.
Chapter 6 – Leadership Styles and Elements of Supervising
Four types of leadership styles. Personality profiles and how they interact. The functions and elements of effective supervising. Tips for team building.
Chapter 7 – Special Supervisory Situations
Labour management in family operations. Living and working in the same yard. Temporary or seasonal workers. Dealing with cultural diversity. Substance abuse.
Chapter 8 – What do you want in a manager?
A case study.
Chapter 9 – Training and Motivation
Why training produces results and how to set up a training plan. What is motivation and how to create a motivational climate. Designing jobs to encourage good performance.
Chapter 10 – Compensation and Benefits
How to desigp a pay grid and an incentive plan. An introduction to benefits. A case study on benefits.
Chapter 11 – Legal Requirements for Agricultural Employers
Mandatory payroll deductions. Payroll records, Record of Employment (ROE) and personnel files. Safety guidelines and Workers’ Compensation. Legislated employment standards and human rights.
Chapter 12 – Performance Evaluation
Purpose of evaluation. Developing performance appraisal forms. Tips on evaluating. Employee involvement in the evaluation process.
Listening, speaking and silent communication skills. Communication rips and making criticism positive. How to conduct a staff meeting.
Chapter 14 – Conflict
Characteristics of conflict. Steps and strategies in conflict management and resolution. Conflict management styles. The importance of communication.
The goal of discipline. The benefits of progressive discipline. Different ways to respond to performance problems.
Chapter 16-Dismissal and Exit Interviews
Handling dismissal in a professional way. Exit interviews: benefits and how to conduct them.